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Business Coaching Using Technology: The Importance of Communication.
May 3, 2010 — Dominic Rubino
Wow, Have you ever heard so much bad news about the economy in your life? Honestly, turning on the financial news is enough to make someone throw in the towel. Capitalism doenst work anymore! Stocks are plummeting, Real Estate is a bad investment.
The importance of communication in business coaching is obvious.
The question is: are you using today’s communication technology to its maximum potential? Are your clients? Technology has re-defined the way the business world communicates and because of this it has created a global economy that reaches – well, globally. And we all want a piece of that, don’t we
FocalPoint Business Coaching is expanding internationally. Our goal is to be in Mexico, Spain, France, Portugal and Italy by 2012. And, thanks to the wonders of communication technology, the airlines won’t be turning a profit from our broadened horizons. As it stands right now, I can have a fully serviced meeting with consultants in Beverly Hills, Phoenix and New York, while kicking back at Alfred Lara’s office in Laguna Hills, California.
Use Technology When Communicating with Your Coaching Clients
Like us, an effective business coach, management consultant, or mentor can bring their office anywhere. Here’s some tools you can use to communicate with your coaching clients:
Skype – This is old hat now, or at least it should be. You can video conference or text chat on Skype, and you can do all your long distance calling on Skype for a fixed price. If you have your Skype turned on all day, it’s like sitting out in the hall outside your client’s office, just waiting for their next question.
GoToMeeting – GoToMeeting is an awesome tool for discussing document-based information, and for working together on material. GoToMeeting allows for conferencing and collaboration: teams can be all over the world and still have control of the cursor! There is also a file-share feature and a whiteboard; and it has both text chat or voice communication options.
File Sharing Sites – There is lots of paperwork to go through when you first start to work with a coaching client. Fortunately, most of these materials are digital, but the mass of these files can limit their send-ability through email. Huge files can be sent across the world in minutes through secure file-sharing sites. Depending on how secure you and your client feel, you can use free sites, such as YouSendIt; or go for the higher end, pay-for-use sites, like DocumentDrive.
Cellular/Mobile Phones – I know, I know, your saying, “Duh Dom – got one of those!” But do you really? Do you use your cell phone to its maximum capacity? Cell phone technology is romping along at an amazing pace. From the right cell phone – a Blackberry or an iPhone, for instance – you can share files, you can email, you can surf the ‘net, take pictures and you can organize your life. Actually – you can even use Skype from a smartphone! Blue-tooth technology makes all this even more mobile. It might be worth your while to sit down and read the manual. Seriously.
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