Leadership: Can a Client Learn Optimism?

One big problem we run into as business coaching professionals is resistance: Resistance to Change which, in our world, is equivalent to Resistance to Coaching.

You've done it before and you can do it now. See the positive possibilities. Redirect the substantial energy of your frustration and turn it into positive, effective, unstoppable determination. --Ralph Marston

Great way to start the week – I’m going to continue from last Monday's topic about the leadership qualities of reality, goal oriented and optimism.

Last week I talked about how we, as business coaches, can bring reality and goal orientation to our clients. This week I am finishing off with discussing how we can instil optimism through their coaching and mentoring.

Churchill said:

“I am an optimist. It does not seem too much use being anything else.”

How is it a business coach comes in, sits down with the manager and find out all that is wrong or feels wrong with a business, and is still somehow make an optimist out of their client?

Well, let me just say you’d better be able to, or you won’t be getting much business coaching time from him. If there’s two things business coaches do it’s create a reality check and then build optimism

You can build optimism by

  • Teaching a new language to your client – take their negative statements and turn them into positive ones, be consistent and ward off the “my bad” statements constantly – immersion is an amazing way to learn a new language. But at the same time...
  • Give your client the tools to hold themselves accountable – if a client is thoroughly in control, with detailed systems in place, they can intercept disaster – that can really help towards an optimistic point of view.
  • Knowing they have a goal, clearly set, that's specific, measurable, attainable, relevant and timely; get your client to stay focused on its achievement. Focus. Focus. FocalPoint.

In his book “Learned Optimism,” Martin Seligman suggests that part of being an optimist requires the ability to not own a problem or take things personally.

How do you think this works with the whole concept of accountability that we, as business coaches, try to inspire? Do you think the two ideas are in conflict? How can both optimism and being realistic be qualities in the same leader?

I'm sure you have comments to add to this – what's your take on optimism and leadership? How does it fit in with goal setting? With reality?

Hmm…I think I feel a coaching challenge coming on. Look for this topic as one of the FocalPoint Business Coaching Challenges that we do every Wednesday on this blog.

Comments

Optimism is a combination of

Optimism is a combination of a few things:

1) Learning what's possible and working towards it ... goals play an important role in this process moving the client towards their ultimate vision in all the areas of their life/business.  If the future looks bright, their attitude will reflect this.

2) Reality check which points out what can be improved and focus on it as things that can be improved versus things that are wrong or aren't working.  As coaches, even though we can usher in some quick wins, we're really all about Kaizen or incremental improvement over the long-term; the compounding that occurs is astounding!  Just watching those little changes make a positive impact improves attitude too.

3) Getting the self-talk in check - There are a couple of ways to go after this:  a) as a coach, I look for the outward signals of fear, doubt and uncertainty - what the client believes translates into thoughts which translate into actions and ultimately into results; I look at the current results and try to work my way back with the client to get to the root beliefs causing them -- a key question is "why do you believe this?", and b) listening - if the self-talk is negative, much of the speech coming from the client will also tend to be negative; I use this as cues to get to the negative self-talk and then try to tie back to the underlying thoughts and beliefs.  Either way, once we get to the root, we work together on strategies to turn around the self-talk to be positive.  Writing down some affirmations to set the positive tone is a good step to move in the right direction.  Some good affirmations:  "I deserve to be successful!", "I'm a good person.", "I deserve the respect of others", etc.  It's amazing what reading these a few times a day will do to change the attitude of the client and can either get them out of their own way or can cause others to see them in a new light.

4) Finally, another cause is quite literally the people surrounding the client or owner.  We've talked before about Victor/Victim so I won't go into it, but suffice to say, we need to ensure the client is surrounding themselves with Victors and either helps develop the victims into victors too or finds a way to eliminate them or significantly curtail them from the picture.  This sounds harsh, but a victim needs to understand their impact on others (i.e., that they are a victim and sap the energy and enthusiasm from those around them) and then be willing to change or else they are a permanent drain on anyone staying in contact with them.

Chris Allen, The Business Spotlight, Inc.  "Lighting the Way to Your Success"

Cincinnati, Ohio

www.TheBusinessSpotlightInc.com

513-272-6224    513-27COACH

www.linkedin.com/ln/christophershawnallen

Business

Business Coaching Optimism

Business coaches can build a realistic, yet optimistic relationship and environment with business owners...in fact this is a must to be a successful coach!  Business coaches help the owner face the brutal facts of any type of situation, once the facts are "on the table" then together they can build plans, and action steps to move forward.  These steps help to put the owner back in control and helps them see how to get over the issue and get to a better place.   The process of coaching is very forward looking and positive!

Under the heading of Accountability, business owners and coaches work together to set goals and objectives.  A business coach then helps to monitor results toward the owner's goals.  In any busy work environment, daily actions that move an owner toward goals can get missed, and without a coach this can bring tremendous distress when the owner realizes the dream is slipping away.  Coaches bring a 'you can do it!' attitude and enthusiasm... this transfers to everyone around and within the business.

Hey, anyone can get enthused about achieving a task, goal or milestone... the key is to know what it was in the first place!

Have fun!

Bryan Lockhart, Certified Business Coach

Prince George, British Columbia, Canada

http://www.linkedin.com/profile?viewProfile=&key=18013370&trk=tab_pro

http://bryanlockhart.focalpointcoaching.com/

I like the Churchill quote,

I like the Churchill quote, it reminds me of something my former boss and mentor Zig Ziglar always says: “Positive thinking won't help you do anything but it will help you go everything better than negative thinking will!"

I think the same is true of optimism just by looking at the glass being half full it changes your whole perspective and offers you a better outlook.

The Oxford English Dictionary defines optimism as having "hopefulness and confidence about the future or successful outcome of something; a tendency to take a favorable or hopeful view."

Optimism is created in our lives by:

  1. Have clearly defined goals
  2. A vision of what my life will be like once the goal or goals are achieved
  3. An action plan you can follow daily

Finally to be a true optimist develops an Attitude of Gratitude. Give thanks for what you have and who you are.

Being thankful and working on a clear plan of action will create optimism!

Carlos Rosales is a Certified Business Coach with FocalPoint Coaching in Houston, TX

www.fpcgh.com

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