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It’s Monday morning – leadership day on FocalPoint Business Coaching Blog! Hope you had an amazing Father’s Day and found a way to watch the FIFA World Cup and mow the lawn at the same time.
Working with a client to improve their communication skills will involve some observation, obviously.
Fortunately, as FocalPoint Business Coaches, we are all about clarity and we know that clarifying things usually – well, makes them clear, and once things are clear – paths become obvious.
Any client who is having issues with communication, who has called you in for help, is at least on the right track.
The ones who don’t realize they have a problem are going to be more interesting because you get to communicate that bad news to them. Then it becomes your communications skills and leadership skills as a business coach that are being challenged.
If you have a seriously bad communicator, you probably figured it out when you first connected with the guy. So you’re probably coming into coaching sessions well prepared. Consider using one of your FocalPoint Certified Coaching mentor calls to prep yourself.
Consider some questions you might ask, because the best way to get a client to understand their problem is for them to tell you it themselves.
Lead by example: start by addressing how the two of you are going to communicate. Show how you, as a mentor, communicate:
Assign homework: this is always a good idea because it is empowering and action oriented. Homework could include one-on-one meetings with key players, whether they are customers or staff:
Role playing is another great way to practice communicating. Create a situation that requires communication – let the client practice on you.
We, as Brian Tracy Certified Business Consultants know that communication it isn’t just about the time spent talking. For communication to be effective you have to take into account:
That finishes today’s communication. What would you do? Got any scripts for role playing? How about some suggested reading? Thanks for reading!