Location! Location! Location! Where Do You Do Your Business?

Brian Tracy lists seven areas of business operation that are absolutely necessary for survival and success. Look at these areas and consider how you hold up.

Productivity – An efficiently operating business has excellent returns for the time and money invested in it.

Brian Tracy lists Seven Ps of Marketing: Product, Price, Promotion, Place, Packaging, Position, People.

Today I’m going to talk about that very physical aspect of marketing: Place. Where are you marketing from?

Two keys to location are:

  1. Be where your customers will be.
  2. Be where your customers will go.

Be where your customers will be:

There are so many things people won’t buy if they don’t see it. Look on the shelves in the grocery store: products that have a brand name and are little higher priced tend to be at eye-level – and that’s because it’s where they sell.

There is simply no point opening a maternity wear shop in a retirement village. Think about where your customer base is most likely to be and locate your business there. If potential customers see your shop or service when they go by a few times – chances are they will pop in and see what you have.

If, indeed, you’re selling maternity wear, then consider a location where young couples and families would most likely be shopping – a strip mall in a new subdivision might be a good guess. Near a toy store or a baby clothing store might be another place to open shop.

Similarly, if you’re a wholesale business or are selling industrial products, you want to put yourself in an industrial area where other services that cater your customer’s needs are available.

Besides which, if your main customer is a massive widget factory – there’s no point in being located on the other side of the city.

Be where your customers will go:

Brian figures that there is actually a “right side of the street” when it comes to opening a business.

One side of the street is the “drive to work” side – traffic heading into the center of the city, and the other side of the street is the “heading for home” side – the artery that takes people out of the business core at the end of the day.

Open your breakfast sandwich shop on the “drive to work” side of the street, and open your fish shop on the “heading home side of the street.” It makes sense, doesn’t it?

When you choose a location try to be in the biggest business centre in your state.

  • It makes you look big, competent and established.
  • You need to have a pretty strong brand before you are going to get clients to drive out to a small town just to buy from you.
  • Even if your customers don’t live in the same urban center, they are more likely to make a special trip to see your goods if you are in a location where they can do other business at the same time.

Finally, consider your address.

If you’re opening a tailor shop, don’t put it beside the low income housing development – as a matter of fact, the more prestigious your address, the more prestigious your clientele.

If you think the location of your business might be affecting your sales or if you are planning on opening a new shop or relocating, a Brian Tracy certified FocalPoint Business Coaching Professional has the tools and knowledge to help you make all the right moves – contact one today.

Comments

As a FocalPoint Business

As a FocalPoint Business Performance Coach, I've gotten a chance to see the effect location has on a business.  One of my clients was in a rundown strip center with several issues:  1) lack of traffic, 2) not near businesses that were complementary with his business, 3) blocked view of his business from one direction and 4) lack of appropriate signage to identify his business.  Fixing the location became one of three primary things we started working on.  He recently moved into a new location ... better space, newer look and feel, near businesses where his primary target will be, heavier traffic area and he has better signage already within days of moving in and will have improvements over his first month in operation at the new location.

With only a few days of operation in the new location, it's too soon to declare victory, however, already the attitude and perspective of his employees is markedly improved (this will have an effect on sales, customer service, etc.), the current clients who've visited really love the new space and feel better visiting it (should improve referrals from them because they are happier), and a few new clients have come in with favorable impressions (first impression is a lasting one ... will be more likely to get referrals from them).  My client also is excited about his business and is more proud to get people to visit his new office location (his energy and excitement will really drive the business as well).

Location makes a big difference!

Chris Allen, Owner & Professional Business Coach, The Business Spotlight, Inc.

"Lighting the Way to Your Success!"

Cincinnati, Ohio

www.TheBusinessSpotlightInc.com

513-272-6224 begin_of_the_skype_highlighting              513-272-6224      end_of_the_skype_highlighting    [513 27COACH]

http://www.linkedin.com/in/christophershawnallen

  Location is not just

 

Location is not just important to the business, in some cases it helps define the business.  In my FocalPoint Coaching practice I work with a Florist who is located in a quaint up-scale neighbourhood within our city.  In fact, the florist uses the neighbourhood's name in the business name.  Not only does the name of the shop tell prospective Customers where it is located, it also presents an image of quality and elegance before they even arrive in the store.  People have an expectation that the flower arrangements and other services provided by this shop will be up to a very high standard - consistent with what local patrons would want and expect to see in their upscale homes.

My client relayed a recent story about a bride who was getting a quotation for her wedding flowers.  The bride was pleasantly surprised by the price commenting that "she expected the pricing from this shop to be much higher" - she booked it on the spot!

Location can say a lot about the business.  In addition to saying that you want to do business with the people who live and work in the area, location can also be a calling card for prospective clients to come and visit the neighbourhood.  If the area is appealing in its own right, you may attract customers to come and visit your business and as an added bonus be able to easily visit other businesses or attractions in the area.

Location helps differentiate your business from others.  In addition to the convenience factor, the your location portrays an image that will not only attract Customers, it will also help define the quality and service perception people have about your product or service.  Differentiation is what keeps us from having to compete solely on price and helps us have a more profitable business.

Bill Banner

www.billbanner.ca

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